Privacy Policy
How we handle your personal information.
Last updated: 2026-05-15
What We Collect
When you create an account, place an order, or contact us, we collect: name, email, mailing address, phone number, payment details, order history.
How We Use It
To process your orders, deliver products, send transactional emails (order confirmation, shipping), and contact you if there's a question about an order.
What We Don't Do
We do not sell your information to third parties. We do not share it with advertisers.
Who Sees It
Payment processors (Helcim) see payment information to charge you. Shipping carriers see your name and delivery address. Our email provider sees your email and the messages we send you.
Cookies & Tracking
We use cookies to keep you logged in, remember your cart, and to anonymously measure how the site is used. You can disable cookies in your browser.
Your Rights
You can request to see, correct, or delete your personal information at any time by emailing hello@truenorthtropical.com.
Contact
Questions: hello@truenorthtropical.com